Nurses are among the winners of the inaugural Frances Jaye Care and Compassion Awards, set up to recognise and celebrate compassion and good care.
Staff nurse Maria Davison, who works for Derbyshire Community Health Services NHS Foundation Trust, has been recognised for “outstanding and compassionate care of a patient” in the individual category.
She was nominated by the staff governor at her trust, Gavin Sykes. He described how, after discovering a transgender patient’s hormone therapy had been stopped, Ms Davison ensured the treatment was reinstated and raised concerns with the trust’s board of directors about failings in the patient’s care.
“Maria showed compassion and disregarded the possible negative repercussions to herself”
“Maria showed compassion and disregarded the possible negative repercussions to herself that could incur as a result of challenging her colleagues,” said Mr Sykes.
In the team category, the Older Adults Liaison Psychiatry Team at Addenbrooke’s Hospital, run by Cambridgeshire and Peterborough Foundation Trust, were named the winners.
The group, which includes specialist nurses alongside, consultant psychiatrists, a doctor and administrator was honoured for “delivering care with sensitivity and kindness “.
The team was nominated by Mai Wong, associate specialist at Cambridgeshire and Peterborough NHS Foundation Trust, who said the group − which provides services to patients over the age of 65 − has received high praise from patients and professionals for its compassionate approach.
“They work hard to deliver person-centered care with sensitivity, kindness, and a smile and seek to break down barriers and challenge systems,” said Ms Wong.
Meanwhile, Norma Langford, deputy charge nurse at NHS Ayrshire & Arran received a commendable mention in the individual category, as did Jillian Hartin, manager of the patient emergency and response and resuscitation team at University College London Hospitals NHS Foundation Trust.
The awards were set up by the family of Frances Jaye, who died in July 2012, and prior to her death was an advocate of compassionate care after caring for her mother who had multiple sclerosis.
They are sponsored by charities the Clinical Human Factors Group (CHFG) and The Point of Care Foundation, which work with healthcare staff to improve the quality of care through safety and compassion.
“The awards are an opportunity to celebrate the qualities and commitment recognised as assuring patients with the greatest of experiences”
All healthcare workers in direct contact with patients were eligible for nominations, but individuals and teams were not allowed to put themselves forward.
Professor Jane Reid, from CHFG, said: “It is truly fantastic to be working with the Jaye family and The Point of Care Foundation, to shine a light on excellent care givers and their exemplary practice.
“Too often our media is focussed on negative stories associated with healthcare delivery, however today represents an opportunity to celebrate the very best of best, notably the qualities and commitment that are universally recognised as assuring those we serve with the greatest of experiences.”