Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Nursing candidates interviewed by patients


Candidates for nursing jobs at a London mental health trust are being quizzed by patients and service users as part of the recruitment process.

As Nursing Times revealed last month, Central and North West London NHS Foundation Trust is currently in the early stages of developing an assessment tool for potential nursing staff, which will include testing their levels of compassion.  

As part of this development process, the mental health trust has begun holding assessment days once a month to observe how potential nurse applicants interact with each other. The trust told Nursing Times it has also started involving service users and their carers in the interview process. 

Trust chief executive Claire Murdoch said it was essential that nurses kept ‘a sense of how patients as people might be feeling’.

‘At the assessment day we often have patient and service user groups asking candidates how they would deal with real life scenarios and their feedback is invaluable,’ she said.


Readers' comments (5)

  • This is in theory a good idea but in practice may put the candidate off and create high level of stress especially if the patient is someone who is well known to the service and had been treated by the candidate being interviewed.

    Unsuitable or offensive? Report this comment

  • I was interviewed for a senior nursing post by a neighbouring trust over ten years ago. The panel included a service user (as well as a nurse, an admin person and a doctor) and although I didn't get the job, I felt the process to be open and fair. I certainly didn't have any qualms about the service user having their input into the interview, even though I knew the person.

    I think if a nurse is going to be caused additional stress by being on the receiving end of questions by a service user, maybe they're not right for the job after all?

    Unsuitable or offensive? Report this comment

  • I have recently undergone an interview in the private sector, this interview technique was applied during this interview, and I have to say that this is a fantastic and innovative way of conducting interviews and judging candidates suitability. After all who is the profession all about? Listen to the patients , it's about time somebody did!

    Unsuitable or offensive? Report this comment

  • Phil Dup

    I despair - what next ?
    Potential Police Officers interviewed by criminals. Potential Soldiers interviewed by Taliban fighters. Potential McDonalds staff interviewed by people who eat lots of Burgers !
    What a joke !

    Unsuitable or offensive? Report this comment

  • I feel this could work both ways whereas if the patient knows you they could be biased but it is also good that the choice of employees is not just conducted through hierachy

    Unsuitable or offensive? Report this comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.

Related Jobs