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Appreciative Healthcare Practice. A guide to compassionate person-centred care

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’This book is ideal for all those involved in healthcare delivery and those who are seeking to become a more person centred practitioner.’

Title: Appreciative Healthcare Practice. A guide to compassionate person-centred care

Authors: Gwilym Wyn Roberts & Andrew Machon

Publisher: M&K Publishing

Reviewer: Julie Tracey, practice education facilitator, Northern Ireland

What was it like?

This book was an extremely interesting read. It offered a new perspective to the provision of person centred care through a 3 eye model – the analytical eye, the appreciative eye and the creative eye. From reading this book we can clearly recognise the elements, which help us deliver care in a way that engages, appreciates and respects our patient and client groups as individuals with immense worth. Health care practitioners are required to be problem solvers however this book also points out that where there are problems there are opportunities. It is in the healthcare practitioners control to engage with the client/patient and empower them in every situation through appreciating not only the ”problem” but also the person. This book promotes professionalism, compassionate and dignified care profession and guides the reader through examples and exercises on how to achieve and become a person centred practitioner.

What were the highlights?

This book recognises that in order to provide holistic compassionate effective care we must think and practice from more than one dimension. The 3 eye model creates a platform to recognise the multifaceted nature of care delivery. Prior to reading this book I was aware of the need to be analytical, appreciative and creative in order to be a person centred practitioner however this book highlights how each of these essential elements can have a negative connotation if the practitioner adopts one strategy in isolation. The bringing together of these three perspectives, eyes, creates an easily understood and transferable model for any practitioner to adopt.

Strengths & Weaknesses:

A strength of this book is the personal story element. These stories engage the reader and offer a poignant view on the reality of compassionate effective care provision and the impact which poor care delivery can have. Readers are prompted to become aware and reflect on their beliefs, their practice, their approach, their professionalism in a high challenge high support manner. The use of case studies further enhances the readers learning and development. The coaching model provides a memorable model, which can be applied to many scenarios. This book has to be read in its entirety and systematically for the reader to fully appreciate and understand the model.

Who should read it?

This book is ideal for all those involved in healthcare delivery and those who are seeking to become a more person centred practitioner.

appreciative helthcare practice

appreciative helthcare practice

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