Title: Communication and Professional Relationships in Healthcare Practice
Authors: Sally Candling and Peter Roger
Publisher: Equinox Publishing
Reviewer: Jade Day, student nurse at Anglia Ruskin
What was it like?
This book contains a lot of great information in a small space. Not too big to prove daunting to read but really helpful all the same. It contains a lot of scripts showing examples of the type of communication it’s referring to, which are easy to read and really handy. Quite a few diagrams are contained too for the more visual learner.
What were the highlights?
It covers a lot regarding communication mostly interprofessionally but it has great section on delivering bad news to patients included. Some areas covered include communication frameworks, reflection, the difference between submissive, assertive and aggressiveness, leadership and developing expertise.
Strengths & weaknesses:
The scripts included in each section are fantastic because they give you a real insight into conversations that can be had in a healthcare setting, and they give you a variety of endings so you can see differences in the best way to handle these situations.
Who should read it?
As a student I found this quite helpful as going into a healthcare setting can be daunting and you want to make sure you can communicate effectively and professionally, so this book is great for that. I would say anyone in the healthcare profession that is looking to improve their communication skills or is interested in this area would be worth giving this a read.