Title: Communication in Nursing
Author: Julia Balzer Riley
Publisher: Elsevier 2012
Reviewer: Allison Crocker, theatre practitioner, Poole General Hospital
What was it like?
Riley’s book is an excellent book that provides a wide ranging coverage of the subjects that could be considered to be under the umbrella of communications. The pre-registration student would find this book especially helpful when studying those modules that have a communications flavour to them. However, the book helpfully extends its useful life by including detailed chapters that apply the principles taught to situations such as communicating with the hostile of difficult client. These chapters mean that the book can prove helpful to the nurse at any point in their career providing timely reminders of the best strategies to use in order to facilitate efficient communications with clients.
What were the highlights?
The highlight of the book for me was the inclusion of chapters on the use of communication skills in dealing with the difficult or aggressive person, whether a patient or a colleague.
Strengths & weaknesses:
The broad coverage of the book’s subject matter is its strength. No other book may be required for the field to be adequately covered. The slightly Americanised approach inherent throughout the book could be considered to be a weakness.
Who should read it?
This book would probe most useful to the pre-registration student studying a communications module. However, the inclusion of chapters on real world situations can help to extend the appeal of this book.