Title: The Business of Nurse Management. A toolkit for success.
Author: Nancy Bateman
Publisher: Springer Publishing Company
Reviewer: Helen Reeves, clinical nurse manager, St Giles Walsall Hospice
What was it like?
The business of nurse management is a book designed and developed for nurse managers and provides a toolkit for them to undertake their job. The book is divided into several chapters and covers topics ranging from budgeting skills, staffing models, effective communication with staff, conflict resolution and time management. The book identifies that new nurse managers often start in roles with little knowledge or skills regarding leadership and management and provides chapter by chapter useful, tools, tips, resources and education to expand their every developing and changing roles.
What were the highlights?
As a new manager in an inpatient setting I found chapter five, developing leadership skills, particularly beneficial. This chapter focuses on the nurse managers development of their own personal management skills and focuses on management styles, positive and negative; communication and time management. I also found the subsections change management and conflict resolution useful and found that it provided useful tips and suggestions on how to best facilitate change and conflict.
Strengths and weaknesses:
The main weakness of this book is that it is largely based on an American health model making comparison for certain areas difficult, for example chapter 4 looks at centers for medicare and Medicaid services reimbursement which cannot be compared to the health service in the UK. As a toolkit for managers this book covers a wide range of topics allowing the nurse manager to grow and develop into their role and provides useful tips and resources for them to evolve in their role and to gain new perspectives.
Who should read it?
This book would be well suited for new in post nurse managers or nurses considering a move of career into management. Also to other health care professions wanting to gain a better understanding and insight into what being a manager can entail.