- Article: Using IT to improve out-of-hours care
- Author: Debbie Guy is lead nurse, Hospital at Night, Nottingham University Hospitals Trust.
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- Hospital at night (HaN) services provide cover for roughly 75% of a hospital’s working year and must adhere to the same clinical governance standards as core-time services
- HaN practices using bleeps sap staff morale and put patients at risk
- Hospitals can function safely out of hours with a small clinical team, but only with the aid of technology to support team processes
- Appropriately introduced IT can increase safety and reduce costs
- HaN coordinator roles can support ward staff and act as a hands-on nurse with supporting technology
The coordination of medical cover in hospitals at night presents a number of challenges.
- Is communication at night between medical staff and ward staff effective in your hospital?
- If there are problems how does this affect patient care and staff morale?
- How can these problems be addressed?
- What role can technology play in improving communication between wards and medical staff at night?