With pressure coming from above and below, Donato asks “Do we offer our middle managers the understanding they deserve?”
With the national health service as a whole and nursing in particular under a great deal of strain at the moment healthcare staff, both clinical and non-clinical, are feeling stressed, pressurised, overwhelmed and perplexed at times.
But perhaps all of us should spare a thought for the middle managers in the NHS: the ward matrons, heads of departments and team leaders.
These individuals are often the point of contact for junior and senior staff due to being responsible for managing staff, day to day management of their departments, budget and service provision duties.
Middle managers are accountable to more senior managers in the heath service, they have targets and goals to meet and various objectives set by senior and executive managers both internally and at a national level.
Likewise, such individuals have to meet the needs of their individual departments, dealing with staffing, operational and legal issues, budgets and many more duties besides.
While we are all under various degrees of pressure at the moment we must remember the importance of supporting all of our colleagues with kindness, fairness and sensitivity.
This includes our middle managers who must at times feel they are being come at from all angles.
It is these individuals who have regular contact and interactions with staff who are junior to them, on the same level as them and more senior to them - with the ever increasing workloads of middle managers in the NHS such individuals must feel the pressure from upwards, downwards and sideways.
In many respects it must be like having a colonoscopy and a grastroscopy and possibly an intramuscular injection or two all at the same time!
Donato Tallo is a registered nurse working in the acute hospital sector