A website designed to help the NHS improve its public profile has been launched by the Picker Institute Europe.
Titled :Invest in Engagement:, the project offers advice for healthcare managers hoping to build patient engagement in the treatment process.
The website tackles questions regarding six different issues - improving the patient experience, building health literacy, choosing appropriate treatment, supporting people to manage their own conditions, promoting health and reducing health inequalities and engaging the public in services to make them responsive and accountable. The website offers health officials a range of solutions for their particular needs, all based on a thorough review of 280 pieces of research.
The advice is illustrated with case studies, videos, notes on regulations and current policies along with sources of additional help.
Also offered is a section of context and reasons why patient and public engagement is important to the NHS.