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Patient engagement site launched by Picker Institute


A website designed to help the NHS improve its public profile has been launched by the Picker Institute Europe.

Titled :Invest in Engagement:, the project offers advice for healthcare managers hoping to build patient engagement in the treatment process.

The website tackles questions regarding six different issues - improving the patient experience, building health literacy, choosing appropriate treatment, supporting people to manage their own conditions, promoting health and reducing health inequalities and engaging the public in services to make them responsive and accountable. The website offers health officials a range of solutions for their particular needs, all based on a thorough review of 280 pieces of research.

The advice is illustrated with case studies, videos, notes on regulations and current policies along with sources of additional help.

Also offered is a section of context and reasons why patient and public engagement is important to the NHS.


Readers' comments (2)

  • How much has it cost to design and maintain this web-site? Why do we need it? Surely managers should already know how to tackle the issues covered. If they can't they shouldn't be in managerial posts in the first place. The only bigger waste of money than this web-site is the managers it's aimed at :(

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    what a brilliant use of nhs funding as i look at the cuts frontline healthcare is facing i can only applaud.

    i notice that improving the patient experience is coupled with supporting people managing their own there a connecion.

    i feel we need to invest more in this brilliant well thought out scheme....what is it they say "physician heal thyself" and here we see it taken to it's natural conclusion. do they have a timeline for no more NHS as this innovation allows us all to cure ourselves :D

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