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Patient Safety Congress: Winning hearts and minds key to patient safety

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Tackling patient safety is all about capturing hearts and minds, England’s Chief Nursing Officer believes.

Based on her experience over the last four years working on the health care associated infection programme with the Department of Health, Christine Beasley told delegates that it was the best way to encourage nurses to take on initiatives.

Referring to the programme, Ms Beasley said: ‘We thought people were getting on with it but they were not, we did not have their hearts and minds.

‘It is the most difficult thing, but if you make sure you have this then it is possible.’

It was also important that nurses take a zero approach to patient safety and that with strong leadership and commitment Ms Beasley said nurses could make a difference.

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