Patients do not understand the difference between hospital walk-in centres and traditional emergency care facilities, suggests UK research of 700 patients.
Over half did not even realise they were being treated at a walk-in centre, the findings showed, and one in three said they would have preferred emergency department treatment
Most of those at walk-in centres had been redirected there from emergency care departments.
Patients opted for walk-in centres because they thought they would be quicker than making a GP appointment.
Emergency Medicine Journal (2007) 24: 260-4.