Title: Pride and Joy
Author: Alex Knight
Publisher: Linney Group Ltd
Reviewer: Jane Brown, Patient Safety Advisor Worcester Acute NHS Trust
What was it like?
Alex Knight offers solutions to a ailing healthcare environment. This is a book that actually offers the reader practical and real solutions. Post Francis report there is still so much to learn and gain within the NHS. This is not a text book of how to do, but a novel of how the late Eli Goldratt’s theory of management can be applied to the healthcare setting.
What were the highlights?
I found I could not put this book down – was not expecting this, I thought this would be hard to endure. Just how wrong I was. It give the reader a chance to stop and think, and that instead of throwing money at an ailing organisation there are real changes that can be made. All is not lost. I think in the thick of things you cannot always see the wood for the trees. This book gives the inspiration and solutions to make a difference.
Strengths & weaknesses:
The strengths of this book are both practical and enjoyable at the same time. It is realistic and focuses on behaviours as well that we can all identity with. Instead of feeling ground down by system, the book gives a sense of real hope. Within the healthcare environment there are real challenges such as a population living longer but with more complex issues and conditions and so many targets you do not know where to turn to next.
The author has written this book in the style of Goldratt’s “The Goal” as a business novel but applies this so well to healthcare in the 21st century.
The author does not dismiss staff as a problem but acknowledges staff are trying so hard. They are caring, but systems do not allow them to carry out their jobs as well as they would like. Somewhere along the way we forget the reason we are in the healthcare setting is for patients.
Who should read it?
All staff from students to chief executives who work in the healthcare setting must make a point to read this book- there is hope if we pull together.