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NHS trusts to use 'mystery shoppers' to check on quality


I think this is disgraceful.They try to say it isnt vigilante but who are they kidding The nursing staff of the NHS are so stressed today that I feel this is the final straw How disgraceful to put this pressure on overworked staff who are already totally stressed out through inadequate staffing levels Nobody ever picks up on staff who should finish at 3pm but have to stay until 9pm as bank staff ring in sick They dont get thanked in any way but just have vigilantes coming to see if theyre doing their job properly.It stinks!

Posted date

7 July, 2009

Posted time

10:07 am