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Headline

Patients view smiling as 'best' indicator of nurse skill

Comment

I am glad that Alan Johnson only 'trailed an idea' because that is all it is. Perception as we know is only an impression, and impressions can be oh so wrong! Compassion is present and smiling is not necessarily as way of displaying it, it is within our inner self and being a wizz on computers does not necessarily negate the ability to have compassion, neither does smiling all the time guarantee understanding and compassion and knowledge. I understand that nursing along with medicine holds the greatest number of suicide attempts, and has the NHS has the highest level of absenteeism. Perhaps we should look at the people providing the care and give them a reason to smile? Some days I find smiling at patients easy, and then it is always a genuine smile. Some days my personal life makes it difficult to smile, sometimes bullying in the workplace, physical pain I work through to avoid letting patients down, my childrens' health makes moments at work difficult to smile genuinely. Sometimes patients' themselves can push the boundaries of respect and deserve to not always be right, but tactfully questioned and challenged on unreasonable behaviour as should people in the profession. Being a patient and being a nurse is a partnership of care, respect, responsibility and it is time we cared for both so we can all smile all day.

Posted date

10 September, 2009

Posted time

10:04 am

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