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Best practice must happen for every patient every time


I work in Scotland, and have been pleased to see this strategy adopted as an ethos. Accountable for my own practice I always try to deliver compassionate care, & agree that, although sometimes more time is needed, often it is the attitude you approach your patient with that can convey it even without extra time. However, as a patient I've seen the worst of care, only for it to be covered up/denied by organisation as what happened not documented so my word against theirs - that worries me less for me (what happened can't be undone) but what it says about the organisation's attitude to ensuring quality/it doesn't happen to anyone else. As a nurse, I'm well aware staff will be pulled up for a gap in paperwork (visible) whereas the fact the patient was under constant observation whilst nurse providing compassion and a listening ear is lost. Is it surprising that skews staff's priorities? How would Ms Sturgeon address that? Also, as budget constraints hit, wards are already being made to run under their 'minimum' staffing, with bank shifts not even being put out. This affects ability to provide quality care, impacting on both patients and risking staff burnout (at which point they're harangued for attendance). The organisation has announced nursing cuts. How are you planning to reconcile the 2 agendas Ms Sturgeon?

Posted date

20 June, 2010

Posted time

5:31 pm