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Government facing NHS Direct backlash


If only I'd been directed to emergency services after 4 bouts of appendicitis - "advised" by NHS Direct to "take paracetamol and see your GP, its not an emergency" - all well and good, but over a Bank Hol weekend??! It turned out to be an emergency, resulting in surgery. A friend's son had what transpired to be a ruptured appendix and guess what, NHS Direct advice "see your GP, take paracetamol" The Surgeon laughed at me when I told him why I'd delayed seeking treatment, his response "you don't want to do that again" (with a wry smile on his face). I got the impression that the Medics view of NHS Direct was critical to say the least. Totally useless in my experience. Sadly nursing colleagues also think similarly.

Posted date

1 September, 2010

Posted time

12:14 pm