Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Report this comment to a moderator

Please fill in the form below if you think a comment is unsuitable. Your comments will be sent to our moderator for review.
By submitting your information you agree to our Privacy and Cookie Policy.

Report comment to moderator

Required fields.


Small actions matter when motivating staff


Ask people, don't tell them unless you are addressing small children who have to learn for their own sake and safety Adults are often no less intelligent than you are and can usually work things out for themselves Do not only give negative feedback. People need positive feedback as well to motivate them Do not give unsolicited advice as it may be inappropriate to their situation except in emergencies, and only when absolutely necessary, don't bellittle adults by telling them what they 'must' do, what they 'should' do or what they 'have to' do, they are not in the military service! suggestions about what they can do and what they could do are far more helpful and elicit a more positive response

Posted date

3 March, 2011

Posted time

5:37 pm