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Headline

Small actions matter when motivating staff

Comment

Ask people, don't tell them unless you are addressing small children who have to learn for their own sake and safety Adults are often no less intelligent than you are and can usually work things out for themselves Do not only give negative feedback. People need positive feedback as well to motivate them Do not give unsolicited advice as it may be inappropriate to their situation except in emergencies, and only when absolutely necessary, don't bellittle adults by telling them what they 'must' do, what they 'should' do or what they 'have to' do, they are not in the military service! suggestions about what they can do and what they could do are far more helpful and elicit a more positive response

Posted date

3 March, 2011

Posted time

5:37 pm

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