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Small actions matter when motivating staff


Thank you goes without saying. It is a good start and a genuine smile or a kind word can also go a long way as well. But managers should not need reminding of what are normally inherent and basic good manners learned in childhood unless they are victims of poor parenting. Perhaps they also need reminding to treat others (including staff, colleagues, patients and visitors and in fact all with whom they come into contact) with respect and to listen to them, as being treated with respect and being heard, are fundamental (and obvious) human rights!

Posted date

12 March, 2011

Posted time

8:08 pm