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Public struggling to book GP appointments


No wonder! Pt's are greated with often a rude receptionist who dosn't understand thier needs as clients. In personal experience I will NOT visit my GP as I am sick, tired and fed up with being told I must be triaged by a un-trained individual who has no more experience than a first aid certificate! GP practices who offer extended clinic hours open up thier accessability for its users, those who dont and put unessesary policies and procedures in place prevent thier users from accessing them! It should be made compulsary that a number of appointments (more than presently) are made available for patients to make in advance and receptionists STOP doing clinical related duties!

Posted date

19 March, 2011

Posted time

7:23 pm