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Focus of nursing 'fundamentally wrong', says Mid Staffs chair


Coping is not the same as caring. Give us the tools and we'll do the job. It's not rocket science. We don't need layers upon layers of managers, we need more staff on the shop floor. It always amazes me how much this is highlighted when i work a weekend without any management, apart from myself at my lowly level and we still manage to keep the boat afloat until monday when all the managers come back. No one ever asks from upper management 'how the hell did you manage without us?' There would only be any serious interest if something had gone horribly wrong. On the rare occasions when i have needed to contact a manager on call at the weekend i have often been told 'just do the best you can'. Well why didn't i think of that. Nice work if you can get it. I once went in for an early shift, no one turned up for the late, so i did that, then no one turned up for the night shift so i did that as well. There was not one manager prepared to come out and relieve me. Eventually managed to get home 24 hours later. Got a lovely letter saying how great i was for being such a trooper. Had to take the time back as time owing as they weren't going to pay me any overtime. Still think i'm owed a few hours for that particular panto though have never fully taken them back as they all get lost in the mist of time. I understand we now have a 'compliments department'. So if any relative pays us a compliment we have to cringingly ask them if they wouldn't mind putting it in writing so that we can 'evidence' the good care we are providing. Then when the letter comes in, we have to block out all the names so that we end up with nothing but the compliment and send it off to the 'compliments department'. (think the address is la la land). I understand the bit about confidentiality etc., but might as well just bang off a few letters myself at home and send in a truck load. No-one would know any different. What's the ******* point!

Posted date

10 August, 2011

Posted time

0:34 am