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Headline

#WeNurses - A 'can do' approach to making every contact count

Comment

for any effective communication to take place it is up to the communicator to assess the level of knowledge and understanding of the person you are interacting with through verbal and nonverbal and adjust accordingly. good communication is not about making assumptions about anybody and passing judgements on those. I have never come across a stupid patient or any other person for that matter - just a few who are challenging and to whom i may have to find different or new ways of communicating. The 'com' bit of the word indicates a sharing of information and has nothing to do with talking at or up to or down to another!

Posted date

30 August, 2012

Posted time

12:34 pm

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