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Keith Brown: 'Give nurses the skills to create transparent and safe cultures'


Anonymous | 11-Dec-2012 8:14 pm Because I'm observing loosely from outside, I restrict myself to 'often' - my instinct, would be closer to 'usually' but I don't have the data to support that. So your '99%' from an insider is interesting - but I don't really think it is quite that bad: I do think, it is bad way beyond acceptable. 'But i will not be surprised if I find the NMC bend over backwards for them' I had a problem with my PCT - mainly that they didn't listen or actually discuss things properly - and my own experience of complaints all the way to the Parliamentary and Health Service Ombudsman was that the complaints system is systemically-biased towards not finding in favour of the complainant. So the NMC probably will 'bend over backwards for them', or at least it will seem to be doing that from your position (part of the problem, is that the investigators rely on written documentation and become involved much too late in events). Good luck - my PCT was 'less than honest and open' with the PHSO, and complaints systems re the NHS just do not work very well !

Posted date

12 December, 2012

Posted time

11:37 am