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PM should be responsible for care standards, says new patient safety tsar


I have spoken out about the poor care my sister has received in a mental health situation. I am a nurse and I made sure my evidence was rock sold. The line manager who reluctantly had to investigate the case found nothing wrong, surprise surprise. I received the news via an obnoxious letter from the Chief Executive thanking me for my comments as feed back was important to him. How he saw my comments is a mystery as further investigation on my part has revealed that my letter of complaint is not even in the complaints file that the line manager compiled for the complaints dept, just her judgement of the situation. They are now investigating the investigation but I am not allowed access to the person who is investigating. This is in a Trust that devotes a web page to saying they take the Francis report and its' recommendations seriously and strive to operate in an open and transparent way. Mid Staffs attitude is alive and well.... but I'm not giving up !

Posted date

17 April, 2013

Posted time

8:12 pm