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HCAs providing enhanced care to dementia patients


As a bank HCA, I can confirm that we, bank HCAs are systematically used and abused into doing 1:1 observations for the whole shift (7 hours or 13 h for long days) with people with dementia who keep pulling on their catheters or stand up and try to walk when they can’t actually walk etc etc... Most of us absolutely HATE doing it! We are totally isolated from the rest of the team, we just sit on a chair all day with nothing to do other than ‘please sit down sir’ or ‘please don’t pull of that tube’ etc... Sometimes, we have to look closely not at 1 but 2 or even 3 confused patients with no support from the permanent staff whatsoever. When we seek support, too many times we receive a reluctant reaction from the permanent staff like ‘get on with it’. Disgusting! It is very convenient for the permanent staff to shove us in a bay on a those “specials” and forget about us! This is total punishment and as a result, the bank office is a sinking ship because unable to cover shifts as most of us are sick of being treated like second class employees and no longer pick up shifts. Doing 1:1 for hours together without the possibility of taking turns with other HCAs is a punishment for most of us! I now just pick shifts on outpatient or discharge lounge to stay away from the wards. Best practice would be taking turn every hours so to be fresh headed when sitting with the patients. Is this going to change? Nope. No one cares!

Posted date

4 January, 2018

Posted time

10:49 pm