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Reports criticise NHS IT technology

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The NHS is failing to take advantage of new technological advances for consumers such as internet booking, email and video-conferencing, according to two new reports by health think-tank The King’s Fund.

Technology in the NHS and Engaging Individuals in Their Health say that care of people with chronic conditions would benefit from more IT.

Anna Dixon, the King's Fund director of policy, said: 'There are information technologies in most homes and pockets that could transform health care and the way it is delivered.

'These are not futuristic, these are technologies we use day-to-day. But when it comes to our health care, patients aren't even able to use basic technologies.'

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