Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Lansley to limit cost of GP appointment calls

  • 37 Comments

Patients should not be charged more than the cost of a local phone call to make an appointment with their GP, Health Secretary Andrew Lansley has said.

Mr Lansley said the government had set out its guidelines “very clearly” to ensure GPs did not force patients to use 0844 numbers to book an appointment.

The government is also launching a 111 number, which will enable patients to access a range of services for free, he said.

Mr Lansley’s comments came after Labour former shadow health secretary John Healey said some GPs were flouting the guidelines.

“We have set this out very clearly, GPs should not be using the 0844 numbers for this purpose and charging patients for them,” Mr Lansley said.

“I might say one of the benefits of NHS 111 is that it will be a free service for patients and it will give them the chance to gain access to integrated urgent care wherever they are in the country.”


  • 37 Comments

Readers' comments (37)

  • Steve Williams

    In the good old (60's) days we used to chant "Thatcher, Thatcher the Tory milk snatcher!"

    Later on (in the Nurses strike of 81) we used to shout much worse about her... I won't elaborate....

    Mr Lansley is now spouting the same old Tory rhetoric as Thatch did in her heyday. Should we trust him?

    You are fools if you do.... but then again... only 16% of the RCN membership bothered to vote at all!

    Pathetic!

    Unsuitable or offensive? Report this comment

  • tinkerbell

    And when you phone the 111 number no one will answer the phone cos they know you are an NHS person. Save loadsa money.

    Unsuitable or offensive? Report this comment

  • tinkerbell

    Steve Williams | 29-Mar-2012 11:30 am

    Moriarty where have you been and what have you done with Mike?

    Unsuitable or offensive? Report this comment

  • Isn't it fortunate that the GP's have suddenly been given a big pot of money to cover their losses when Lansley cuts these things.

    What a total *!?$

    Unsuitable or offensive? Report this comment

  • Steve Williams

    This comment has been removed

    Unsuitable or offensive? Report this comment

  • This comment has been removed for not adhering to our community standards. In order for comments not to be removed, please refrain from using obscene or offensive language.

  • Hey Hey Steve's back!......and NT are gagging him again!!

    Unsuitable or offensive? Report this comment

  • Steve Williams

    What can I say?

    They obviously love me too much.

    Unsuitable or offensive? Report this comment

  • Steve Williams

    Heheheheeeee....

    So I will try to do it in bits then!

    Unsuitable or offensive? Report this comment

  • Steve Williams

    Oh yeah kiddos. Beware. Evidently I am like scurvy or zits.

    I got a really snotty email from Nadine Woogara - Acting Online Editor back in January of this year.

    Basically telling me that mike and I were banned from this site.

    You take it as you will - to me that is political censorship.

    Just a wee thought for yoose all.

    Unsuitable or offensive? Report this comment

  • Hi all<br/><br/>While I do not have to justify my removal of Steve Williams' comments, I would like to make a few things clear. <br/><br/>In January I emailed Steve Williams to ask him to refrain from posting comments on nursingtimes.net using obscene and offensive language as I have received complaints about his posts. I did not ban him, but issued a warning about his conduct. <br/><br/>Engagement with our site needs to be within our terms and conditions. We do not allow anyone to use obscene or offensive language, or write material that is defamatory, abusive, discriminatory or hateful. And that includes comments that abuse me and other Nursing Times staff. <br/><br/>I have not had any contact with Mike, we loved his comments here in the office. So I definitely have not banned him! I would like him to come back to the site as much as everyone else. <br/><br/>We embrace and encourage engagement with our content and debate with the nursing community. We love the fact that you all have so many opinions and we enjoy reading your conversations. I hope you can support me in keeping nursingtimes.net a friendly, safe place to comment and engage in debate. <br/><br/>Many thanks<br/><br/>Nadine Woogara<br/>Acting Online Editor

  • Steve Williams | 29-Mar-2012 6:11 pm

    Seriously Steve? Mike got banned? What did he do? How did you get back online? How long will you be with us before there is further banishment?!

    Unsuitable or offensive? Report this comment

Show 102050results per page

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.