Healthcare assistant employers have been warned against training providers making false claims they have been licensed to provide a government-recommended care certificate.
Some providers have also been charging money for care certificate training materials that are available for free online, said national workforce planning body Health Education England.
The care certificate was introduced from April 2015 and sets out 15 standards for HCA training, but is not mandatory. It is recommended the training takes places over 12 weeks.
“The care certificate is not a mandatory requirement”
Health Education England
However, HEE said it had been made aware of a number of claims being made by commercial training providers – including those offering e-learning – that completion of the certificate was mandatory and that it must be done within 12 weeks.
In a joint statement with other national education and training bodies Skills for Health, and Skills for Care, HEE reiterated this was not the case.
“The care certificate is not a mandatory requirement. However, the Care Quality Commission will expect that appropriate staff who are new to services which they regulate will achieve the competences required by the care certificate as part of their induction,” said the statement.
It also said that a licence for organisations awarding the care certificate did not exist.
Other claims included that the care certificate could be achieved by completing the providers’ e-learning or workbooks.
But HEE said it was not possible to obtain the care certificate through these methods alone and said assessment of skills must be done in the workplace.