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'Major concern' over mental health hospital

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An NHS hospital is to be kept under “close review” after a series of breaches relating to quality and safety standards, the Care Quality Commission has said.

The CQC said unannounced inspection visits to Penn Hospital in Wolverhampton had revealed one major concern, six moderate concerns and three minor concerns .

The four-ward unit is a community mental health inpatient hospital providing treatment to voluntary patients and those detained under the Mental Health Act.

A 37-page report published by the CQC on Thursday said: “We have identified areas of non-compliance in all 10 of the essential standards of safety and quality we reviewed.

“Our overall judgement is that we have a major concern with the hospital’s quality and safety of care.”

CQC inspectors visited the hospital, which is run by Wolverhampton City Primary Care Trust, on two separate occasions in July, speaking to patients, staff and visitors.

The subsequent report identified concerns relating to issues of safeguarding, patient consent, the care and welfare of service users and the management of medicines. Staffing levels, training and record-keeping were also identified as areas of concern.

The report said: “While the hospital had made plans to learn from serious incidents, it has not shown substantial progress in improving practice and outcomes for patients.”

The CQC requested a written response from the trust, detailing how the breaches will be addressed, and said inspectors would return to the hospital to check that improvements had been made.

However, it stopped short of taking further action, opting instead to work collaboratively with the hospital to support its improvement.

  • 2 Comments

Readers' comments (2)

  • In Switzerland even public hospitals have hotel standard catering and the patients are treated like hotel guests. What is wrong with the NHS and what are their excuses? I can seen no excuse whatsoever for poor catering, hygiene or care an d every patient must, without exception, be treated with respect no matter what their diagnosis, skin colour, ethnic origin, social class, etc. and nurses must receive adequate general training as well as specialised training adapted to their area of work otherwise they are not providing a safe service. It should also be remembered that health services are provided to serve the public during times of sickness and not the other way round. The easily used excuse of lack of funding and/or personnel is absolutely no excuse for inappropriate attitudes of poor care. There may be poor distribution of funds but this may not be due to a lack.

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  • Time and time again standards are highlighted that appear poor in mental health care. From long experience working as a care assistant and nurse i have found poor practice in most envionments. From my observations, the root of poor standards as always been poor middle and higher management combined with the lack of staff to implement patient centered care. When you are faced with this day after day the outcome is obvious.

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