VOL: 99, ISSUE: 21, PAGE NO: 26
Alison Turnbull, BSc, is a freelance editor and author of Plain Words for Nurses, published by the Foundation of Nursing Studies
Every team developing patient information needs an expert with knowledge of customary procedures, practices and protocols. However, patients’ information needs may not be satisfied by what experts decide to tell them. Such teams also need members who are not afraid to challenge the way information is expressed and ask for more clarity and ease of understanding.
Cut out redundant words A redundant word or phrase is one that does not not change the sentence if you take it away. For example, we do not need to say ‘in actual fact’ - facts are actual.