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Trust warned 'failing people at risk of abuse'

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A trust has been warned it must improve its standards of care after a team of inspectors found it was failing people at risk of abuse.

Inspectors from The Care Quality Commission (CQC) told Hinchingbrooke Health Care Trust that it must improve to comply with essential standards of quality and safety.

A CQC report said that in April last year the trust declared that it was “in breach of the standard relating to keeping people who use services safe from abuse or the risk of abuse” and would be compliant by the end of September last year.

But a review carried out by CQC in late 2010 found the Cambridgeshire trust was unable to demonstrate the national and local guidance for safeguarding patients was being put into practice by staff.

Inspectors found that summary reports of two incidents reported to the National Patient Safety Agency (NPSA) made no reference to safeguarding concerns and reports did not outline how key learning had impacted upon staff and policies. Suitable forms of control and restraint required to protect people using services were not always being used, the report said.

CQC said that if improvement was not made the next step could be enforcement action.

Frances Carey, CQC east regional director, said: “The trust has provided us with its action plan and has advised that significant progress has already been achieved since we first provided feedback on this judgment.

“We will check to make sure that the actions outlined by the trust result in compliance with the standard.

“We will consider taking enforcement action if our subsequent check reveals that the trust remains non-compliant, in order to ensure that people are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.”

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