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Burton Hospitals Foundation Trust

Burton in 'special measures' over staffing and engagement concerns

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Burton Hospitals Foundation Trust has been placed in “special measures”, and agreed to a series of improvement actions.

The Keogh review found “a lack of understanding of the trust’s quality objectives, governance structures and processes for quality and patient safety amongst staff”, concerns about support for junior doctors, staff working for high numbers of consecutive days, and concern “over medical and nursing staffing levels and skills mix, in particular related to medical middle grades”.

Actions agreed following the review include updating of the trust’s quality strategy in conjunction with staff, reviewing its complaints system, and ensuring junior doctors are appropriately supported.

The nursing director will review nurse staffing levels. The trust has “already ended long shift patterns” and “put in place arrangements to ensure ward managers become supervisory”.

The trust will now receive additional scrutiny and follow-up reviews by the Care Quality Commission and Monitor.

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Readers' comments (1)

  • I was left bitterly dissapointed by the lack of compassion and communication shown to my dad and us as a family after my dad suffered recent hypoxic brain injury. The care at Burton hospital was substandard and many areas of basic care were omitted. I felt the need to visit more often as I didnt feel he was being cared for in a safe environment. I have been a nurse for 25 years, and was made to feel very uncomfortable for asking anything, but as we were not being given any information and my dad could not communicate how else were we to know anything!Thankfully he is now in a specialist unit and the care is fantastic.

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