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Chief nurse: 'look after each other'

  • 37 Comments

The new chief nurse for England has urged healthcare staff to remember to look after each other, but dismissed concerns about staffing levels, during an appearance at a major conference of NHS leaders.

Jane Cummings, who took on the CNO role in March, told delegates at the NHS Confederation conference her guiding principles were care, compassion, commitment and courage.

She said: “Whether highly specialised or providing food and drink, compassion is how we do that. It’s the way we speak to people, it’s the way we reinforce their dignity and show them respect.

[It’s also] really important how we care for each other. It’s hard work in the NHS, clinicians work really hard… we all have a duty to look after each other.”

Ms Cummings role is based with the new NHS Commissioning Board, which will oversee the operation of the NHS under the reformed system, rather than the Department of Health. She told the conference her role was not just to look at commissioning but to be a professional lead for all nurses and midwives.

Asked how nurses could continue to deliver compassionate care in the face of declining staff numbers, she said good care was not just about “numbers”.

“It’s about the leadership, the behaviour, the values, the culture of the organisation. We know there are some organisations where nurses give fantastic care with the same number as the hospital next door [where care is not as good].”

She encouraged organisations to make more use of technology to release nurses’ time to care.

  • 37 Comments

Readers' comments (37)

  • what sort of 'technology' would release nurses time to care? I would be interested to know.

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  • "The new chief nurse for England has urged healthcare staff to remember to look after each other, but dismissed concerns about staffing levels....."

    This article demonstrates exactly why nursing is now completely down the toilet. Insulting, out of touch and offensive ramblings from yet another sound-bite senior official. Sickening.

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  • tinkerbell

    'dismissed concerns about staffing levels'.

    unbelievable!

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  • She would dismiss concerns about staffing levels, she'd never get a Damehood if she told the truth. Then again, bet there are loads of people in the meetings she attends discussing 'synergy'.

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  • Hmmm technology.... was she talking about robots do we think? Who knows, I doubt even she does. There is no hope with this woman at the top.

    Still we should all feel very grateful because she says we work hard - thanks for that patronising pat on the head Ms Cummings.

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  • positive comments are permitted here as well!

    I wish Jane Cummings great success for herself and for her profession in her new role. It is a great chance for a new beginning and to foster positive and caring attitudes throughout the nursing services and the NHS, as well as on the NT comments sites.

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  • It would seem that the "duty to care for each other" excludes her. She is quite happy that we continue to work understaffed and suffer from stress and burnout. Another Government poodle, "do as I say, not as I do", Hypocrite.

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  • It is easy to see why these "Yes" people are appointed. Only people who toe the Government line and talk down to the workers will be shortlisted. Ignore this Government lackey, she is beneath contempt.

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  • If you believe in your comments and feel they should be heard, then why are the majority of contributors hiding behind Anonymous?

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  • Jane Ingram | 23-Jun-2012 12:58 pm

    why do NT offer an anonymous option if it is not to be used?

    how do readers know that you are not anonymous as well and Jane Ingram is not a pseudonym?

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