Pressure on NHS staff has increased but fewer errors have been reported, according to analysis of the results from the latest NHS Staff Survey.
More than 100,000 staff completed the survey between mid-September and mid-December 2012.
The “main area of concern” is a fall in the number of staff reporting errors, near misses and incidents when witnessing them, according to an assessment of the results by the NHS Commissioning Board, which was drawn up for the government.
It noted the proportion of staff who witnessed errors, near misses, or incidents remained the same at 32% in 2011 and 2012. But the number of incidents reported fell from 96% in 2011 to 90% in 2012.
Other concerns highlighted by the commissioning board were more staff reporting working extra unpaid hours – 70% in 2012 compared to 65% in 2011 – and the number of staff suffering work related stress, up from 30% to 38%.
“These results are most likely due to the combined pressure of implementing major change while making financial savings,” the board warned.
Two-thirds of staff said that if a friend or relative needed treatment they would be happy with the standard of care provided by their organisation – a similar level as 2011 and 2010.
The proportion of staff who would recommend their organisation as a place to work increased for the first time in three years – 55% in 2012, compared to 51% in 2011, 53% in 2010 and 55% in 2009.