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Hellomynameis campaign joined by 80 NHS trusts


The #hellomynameis campaign, initiated by terminally ill hospital consultant Kate Granger, to encourage health professionals to introduce themselves to their patients by name, is gathering pace by a “big bang” launch on February 2.

In the simultaneous launch, more than 80 NHS organisations – comprising more than 400,000 staff who between them care for millions of patients – are joining the massive movement.

Dr Granger’s campaign was started after she became frustrated with the number of staff who failed to introduce themselves to her when she was in hospital.

Her campaign, started on social media platform Twitter has inspired nurses, doctors, therapists, receptionists, porters, domestics and staff in all roles.

Dr Kate Granger

Dr Kate Granger

The Mid Yorkshire Hospitals – where Dr Granger is now working – is a Listening into Action (LiA) Trust and other trusts in the network have been invited to launch on the same day to share and collaborate on ideas that will improve compassionate care. Within two weeks, over 80 organisations had signed up to the campaign, which Dr Granger describes this as “the first rung on the ladder to providing compassionate care”.

She sees it as the start of making a vital human connection, helping patients to relax, and building trust. Feedback from patients across the country shows how vital this is to them, saying that the smallest things make the biggest difference.

The campaign is being endorsed by an increasing number of well-known figures including the prime minister David Cameron, health secretary Jeremy Hunt, the Countess of Wessex, Bob Geldof and Drew Barrymore.


Readers' comments (7)

  • I honestly cannot beleive that people who are caring for other people fail to introduce themselves and there has to be a campaign to encourage this. What is going on in the world?

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  • Do we not introduce ourselves anymore?
    Isn't nursing about 'vital human connection, helping people to relax and building trust'? That's certainly what I tell all the nurses that I train!

    This seems to me to be another smokescreen to hide the real problems within the NHS.

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  • Anonymous | 28-Jan-2015 2:44 pm

    Well done Lincoln - great show!

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  • how can anyone approach a patient or member of staff they have not met before not introduce themselves? weird!

    I joined a nurse bank and went to introduce myself to the Australian sister on the ward where I was working when she came on duty only to be met with a hail of abuse! she was heavily pregnant so hormones may have played a role but I made sure I did not request her ward again!

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  • it could only be in britain that they invent all these silly childish schemes for the professions and treat them like children. no wonder people don't want to stay in the NHS!

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  • I agree. Silly schemes to look politically correct but instead of having safe staffing levels and placing the focus on that, the NHs signes up to this rubbish!

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  • Anonymous | 9-Jul-2015 9:15 am

    it is sad in Britain that there is an inherent attitude problem founded on ill-placed discipline, secrecy and tale telling which is especially evident in large organisations starting from public schools on and possibly state schools as well and right through many institutions such as the NHS. it would be extremely difficult to change. maybe it has to do with large masses of individuals from a very wide cross section of backgrounds being thrown together who have difficulties throwing off their personal identities. this is not the case in other countries, especially in Asia, where the collective interest is put first. My personal experience of long years of working in European healthcare systems shows it is a problem unique to the UK.

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