- Article: Kerridge J (2012) Leading change: 1 - identifying the issue. Nursing Times; 108: 4, 12-15.
- Author: Joanna Kerridge is practice educator at Sue Ryder Nettlebed Hospice and associate lecturer at the University of West London.
- There is a pressing need for nurses to participate in or lead change management projects
- Staff need to be encouraged to develop the knowledge and skills to influence change
- The first step is to identify what exactly needs to change and why
- Several tools exist to help this process, including root cause analysis and process mapping
- Stakeholders need to be identified and involved in the process of change for it to be successful
The NHS Leadership Framework (NLC, 2011) recognises the potential of all staff to change practice. It is important that change is planned to ensure that it is effective and sustained.
Think about something in your clinical area that you would like to change.
- What process did you use to identify the problem?
- Are there barriers to making a change?
- How could these be overcome?
- Who should you involve in the process?