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How can staff provide resident-centred care in residential homes?

  • Comment
  • Article: Caring for and caring about 2: implementing a care model for the older person
  • Author: Deidre Wild is senior research fellow (visiting), Sara Nelson is research fellow, both at the Faculty of Health and Life Sciences, University of the West of England, Bristol; Angela Kydd is senior lecturer, University of the West of Scotland, Hamilton, Scotland; Ala Szczepura is professor of health services research, Warwick Medical School, University of Warwick, Coventry.

Key points

  1. Remedial care aims to maximise recipients’ independence, autonomy, abilities and quality of life
  2. The Caring For and Caring About model is weighted towards a remedial rather than protective approach
  3. The quality of interaction between caregiver and recipient will determine how, what and in which timescale remedial care can succeed
  4. Success depends on what the recipient and caregiver agree to commit to as an attainable improvement
  5. The decision about the appropriateness of the approach involves taking an informed direction that is consistently thought through

Let’s discuss

  • What are the main challenges to providing resident-centred care in residential and nursing homes?
  • What barriers exist to changing practice?
  • What leadership styles should care home managers adopt and why?
  • How can care home managers involve staff in exploring how care could be improved?
  • What strategies could care home staff use to change practice?
  • Comment

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