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NHS in Wales sets out new standards for providing quality care

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The Welsh government has set out a list of principles that the NHS in Wales needs to prioritise in order to deliver the best quality of care.

The Assembly is consulting on the new standards over a 12-week period. They merge and streamline the Standards for Health Services in Wales and the Fundamentals of Care standards, which currently exist in the country.

The new standards appear together in a single Health Standards Framework. They outline what health professionals need to do to ensure NHS Wales is taking appropriate action and following the right course.

The new themes include:

  • Staying healthy - People in Wales are well informed to manage their own physical and mental health;
  • Safe care - People in Wales are safe and protected from harm and protect themselves from known harm;
  • Effective care - People in Wales receive the right care and support as locally as possible and are enabled to contribute to making that care successful
  • Dignified care - People in Wales are treated with dignity and respect and treat others the same;
  • Timely care - People in Wales have timely access to services based on clinical need and are actively involved in decisions about their care;
  • Individual care - People in Wales are treated as individuals with their own needs and responsibilities;
  • Staff and resources - People in Wales can find information about how their NHS is resourced and make careful use of them.

Health and social services minister Mark Drakeford said: “It is important the new Health Standards Framework for Wales is developed and owned by people who deliver services and those who use them. The NHS in Wales needs to demonstrate that it is doing the right thing, in the right way, in the right place, at the right time and with the right staff.

Welsh Government

Mark Drakeford

“In order for people in Wales to understand what to expect when they access health services and what their responsibilities are, these health standards have to drive continuous improvements in quality.

“These standards set out what people can expect whether they are receiving healthcare or providing it.”

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