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Bupa announces troubled nursing home is to close

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The private healthcare provider Bupa last week announced that it intends to close its Pentland Hill nursing home in Edinburgh, which is been the subject of concerns from inspectors.

The Care Inspectorate found “serious concerns” at the home during an unannounced inspection last year.

Since then inspectors have required speedy and significant changes, and have worked closely with the NHS and the City of Edinburgh Council to help BUPA improve.

Pentland Hill

Pentland Hill

Care inspectors noted some positive changes in recent months, but an Improvement Notice and block on new admissions have remained in force.

Director of inspection Dr Robert Peat said: “Our inspection team identified serious concerns last year, and we recently reported on some limited improvements at the start of the year, but the pace of change has been frustratingly slow.

Care Inspectorate

Robert Peat

“We remain concerned that even where improvements have been made, they may not be sustained,” he said.

The Care Inspectorate served Bupa with an Improvement Notice in January regarding standards at home. It required them to give prescribed medicines to residents, provide sufficient food and fluids, train and monitor staff properly, and follow care plans correctly.

Dr Peat said: “We are currently mid-inspection, checking to see whether the necessary improvements have been made in time and met with BUPA on 23 May to share our initial findings and continued concerns around medicines and care plans.

“Now that BUPA intends to voluntarily close the home, we are working closely with the City of Edinburgh Council to find new homes for the current residents,” he said.

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