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Essex nursing home accused of neglect

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A private nursing home in Essex that was investigated by police following the deaths of two patients is facing fresh allegations of neglect and abuse.

The BBC has uncovered reports of abuse at Partridge Care Centre in Harlow, which looks after people with neurological conditions.

A police inquiry was conducted at the home after three people were sent to hospital with “diabetes related problems” in August 2011. Two elderly women in their 80s later died.

The investigation was dropped after police failed to find evidence of “any relevant criminal offences”.

Rushcliffe Care Limited, which owns the care centre, admitted there had previously been problems but said steps had since been taken to improve patient care.

However, BBC Essex has uncovered documents that appear to show that there were issues with patient care prior to the police investigation.

A former member of staff said he had seen abuse and neglect taking place during his time at the home.

Graham Flack described an incident in which “a certain member of staff was sitting on a resident, who was quite challenging”. He said the staff member was “restraining someone like you see on telly via the police”.

But he added: “At the end of the day no-one deserves to be held or pushed in any form or manner. It was not nice, not nice.”

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Readers' comments (1)

  • The care facility is currently failing to meet all 5 of the recognised Standards of Care, according to the Care Commission's website. There seem to have been very frequent reviews, monthly in some cases, since March 2011. Despite all this support the Care Home is still unable to meet the Standards required. When should we be saying 'enough is enough' the facility has had more than enough support and should now be closed?

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