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Hospitals are overcrowded and short-staffed, warn doctors


Hospitals are so full that elderly patients are being discharged in the middle of the night and routine blood tests are being conducted at 3am, the Royal College of Physicians has warned.

As bed spaces for acute care become increasingly under demand, patients are being turfed from ward to ward which is leading to a poor continuity of care, the RCP said in a damning report published today.

Doctors on wards up and down the country are struggling to care for patients who require urgent or emergency care, according to the report Hospitals On The Edge? The time for action.

As queues at the doors of accident and emergency wards increase, patients who are already admitted to the hospital are shipped from one ward to another “like parcels”, to make bed space.

This is leading to fractured care and a lack of compassion that may occur as a consequence, RCP officials said.

A dwindling number of specialist medics working out of hours and staff shortages in key emergency care departments and are putting strain on services.

One in 10 consultant posts in emergency medicine are currently vacant, the RCP said.

While the number of patients has increased, the number of beds in general and acute wards has fallen by a third in the last 25 years.

“Hospitals have filled up,” said Dr Andrew Goddard, medical director for the RCP workforce unit.

“Many hospitals run a traffic light system for their status: they are green if they are taking in patients; they are amber if they need to be a bit more careful; red for full or black if they are shut.

“What we’ve seen over the past year or so is that a number of hospitals are on red alert or black alert.

“A black alert used to be a once-in-a-lifetime thing. Now hospitals are on black alert three or four times a year.

“This has been coming on for a while. We have managed to cope with it but the system can’t cope much longer, and we need to radically rethink how we provide the care for acute medical patients, particularly the elderly.”

Suzie Hughes, chair of the RCP’s Patient and Carer Network, said: “I myself had an experience of staying in hospital recently. It was a prolonged stay and I had five different ward changes, all of which took place after midnight.

“All routine blood tests were done at approximately 3am as the junior doctors only had time to do them then.

“It is clearly unacceptable and we need to change things.”

The RCP said “radical reorganisation” of the health service is needed if it is to attain high standards of care for patients.

Senior RCP officials suggest that one option could be to shut hospitals, with a bigger focus on community care, so that people could get hospital services at bigger centres 24 hours a day seven days a week.

Professor Tim Evans, lead fellow the RCP’s Future Hospital Commission, said: “If we want patients to see compassionate care seven days a week in all specialities and to have their care coordinated by named doctors then it is likely that we will not have the resources to do that on all hospitals sites to the level that we would wish.”

If action is not taken, there could be a reproduction of the tragic events at Mid Staffordshire NHS Foundation Trust where as many as 1,200 patients may have died unnecessarily because of poor care.

“There will not be some cataclysmic overnight explosion but there will be a gradual increase in the sorts of tragedies that we’ve heard about at Mid Staffs,” he said.

In response, health minister Dr Dan Poulter said: “We are modernising the NHS so it can continue to do more and improve care - putting doctors and nurses, those who best understand the needs of patients, in charge of improving the NHS.

“To properly provide dignity in care for older people, we need to see more care delivered at home and in the community.

“Already we are seeing more patients treated as day cases and more patients receiving improved care outside hospitals.”





Readers' comments (14)

  • This is not news - patients and their carers have been complaining about this for a while now. I have had experience with elderly relatives being admitted to hospital and then in the middle of the night being got out of bed and moved to another ward but the staff have not let the family know. You only find out when you go and visit or ring up. The patient, often in pain and frightened finds this very unsettling and upsetting. I dont know what the future holds, whose culpable or whether an answer will be found but I fear it will only get worse

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  • P.S What sort of an answer is that from Dr Dan Poulter - a politicians response I think. It does not answer any of the questions or allay any anxiety or provide evidence of how things are 'improving'.

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  • the nhs is finished, there are too many people and too few beds, doesn't make any difference how old you are or what is wrong with you. the money is running out.

    tell us something we didn't already know, this should have been anticipated yonks ago.

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  • If I was discharged during the night, so frightened am I of the dark, I would refuse to go. For vulnerable pensions living alone this is potentially a very unsafe option apart from the fact it is a totally inhumane act which does not constitute any sort of care or the slightest notion of satisfactory service.

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  • if hospitals are so full now and the elderly population is increasing it doesn't bode well unless the issues are addressed.

    Will they be able to cope in the event of a major disaster or epidemic? and how are they going to manage over the winter when serious cases could be on the rise affecting both admissions and staffing levels?

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  • This has been happening for ages.

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  • Facilitate a convalecent wing or community hospital then, run by nurses & an RMO who can prescribe etc... This will free up acute beds for those who are in need of an acute bed. That was the purpose of these places years ago and they were shut down.

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  • Imagine how many beds there were when our Directors of Nursing were doing their training back in the days of 'A' line skirts and Perry Como. No wonder we can get by with so little staff we've half as many beds!

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  • Isn't the ultimate aim to have more managers than staff and beds? if you do your sums this would leave more money to be shared around among them.

    I would prefer to see a return to the A-line skirts and Perry Como although the short lampshade skirts (can't remember what they were called) were a little more frivolous.

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  • King Vulture

    Anonymous | 13-Sep-2012 10:20 pm

    Efficiency (less beds, less staff) and epidemic don't mix well, do they ?

    'Anonymous | 14-Sep-2012 9:48 am

    This has been happening for ages.'

    This can be phrased a little differently, as:

    'We all know this has been happening for ages, but nobody seems to be changing it. Let's do a detailed study to prove it is happening - and then, let's not change it anyway'

    Cf Hillsborough - the events were being filmed for TV, so how can the truth not have been pretty obvious immediately ?! Cover up, cover up, ignore the peasants - all sing together:

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