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Labour call for action over poor patient care


Labour has urged the government to act after a report on vulnerable-patient care released on Wednesday called for sterner reprimands for hospitals that neglect patients.

The Patients Association’s condemning report includes 16 first-hand accounts of poor care administered to vulnerable patients in hospitals across the country.

Shadow minister for care and older people Liz Kendall has called on the government to consider regulating healthcare assistants and ensure that the Care Quality Commission thoroughly investigates reports of poor levels of care to help bring under-performing hospitals up to standard.

She said: “This report reveals yet more examples of vulnerable patients being denied basic standards of care that we would all expect for our elderly relatives. Such appalling treatment is unacceptable. NHS services that are falling short must be brought up to the standards of the best.

“The Tory-led government must ensure the regulator the Care Quality Commission properly follows up all its investigations into poor standards of care. The government should also seriously consider the regulation of healthcare assistants, alongside issues like nurse training and ensuring there is effective leadership on these issues in every ward and on every hospital board.

“Right now the real challenge facing the NHS is to improve standards of care for patients whilst at the same time making significant efficiency savings. A huge structural re-organisation of the NHS will make it harder for the NHS to meet this challenge or to tackle the very serious problems raised by the Patients Association in its report.”


Readers' comments (6)

  • nursecallalarms

    A lot of these stories seem to come out and focus on the word "regulated". The main focus should surely be on helping and supporting nursing staff and ensuring that they have the correct equipment to do their job properly. We have found there is nothing that can replace good health care but it can be aided which is why we created the Live-Link Movement sensor This are to be used in conjunction with good healthcare and nurses that do their job well to ensure our sick and elderly can be given the care they deserve.

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  • The hypocrisy in here is palpable!!! Weren't there just as many staff cuts/job freezes and low staffing levels under Labour? Didn't Labour increase the beauracracy and the top and middle layers of management and executives to the point where clinical staff are almost outnumbered? Didn't Labour ...

    I am getting really sick and tired of these 'calls for better care' when NONE of them are actually forcing through the changes that will actually make any difference!!!

    What a joke!

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  • Poor care is unacceptable whatever the excuse and nursing needs to stand up and take account of it. Yes each goverment has done something that hasn't helped, its so easy to shift the blame. But have you read the stories? What saddens me is that the 'good' nurse stands out and is the exception not the rule. For our credability we as a profession need to sort this! End of!

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  • Anonymous | 11-Nov-2011 10:35 am

    With no strong leadership from our regulator and professional body, how do we as a profession sort this? I think you are looking at this rather simplistically. Of course bad practise (which is the minority) should be stamped out. But I fear its not always as black and white as "evil" nurse against the vulnerable patients. You talk of us "shifting the blame", when everyday us nurses are held into account for the care and well being of our patients (of course as should be) but what we really want is someone to be held into account for the care and well being of us. With more and more expected of us and for so so much less, how are we expected to keep up standards of care when we are exhausted, underappreciated, bullied by the media, ignored by the government, unsupported by NMC and RCN?!

    As said before in a comment, "The main focus should be on helping and supporting nursing staff and ensuring that they have the correct equipment to do their job properly". Only then can you say no excuse.

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  • Anonymous | 11-Nov-2011 10:35 am

    Don't be so ridiculous! Surely you are not so daft to believe that good nursing stories make good news? Of course they don't!! Only an idiot would think that all these bad headlines must ALL be true, and that it must ALL be the fault of Nurses! Take a step back, research the stories properly and make a reasoned judgement. FFS!!!

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  • Anonymous | 11-Nov-2011 10:35 am RUBBISH!!!! It is the BAD stories that stand out, precisely because they are not the norm and they make sensationalist headlines! It is the GOOD Nurses who are the norm, but this is hardly ever mentioned is it!

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