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Steve Turner

Steve Turner

St Austell


Steve Turner Innovations is a Social Enterprise / Community Interest Company, specialising in engagement and motivation.

Main service lines are:
- Engagement (patients, public and staff)
- Medicines Optimisation Consultancy
- Strategic Services - including redesign, integration, and shared care

Recent activity

Comments (7)

  • Comment on: Mental health sector hit by dramatic reduction in nurse posts

    Steve Turner's comment 18 August, 2014 1:34 pm

    In addition to reducing the number of nurses there has also been a down banding of posts in many areas, which has resulted in newly qualified nurses being thrown in at the deep end without sufficient experience and knowledge.

    I'm also concerned that the underlying premise in mental health seems to be that the recommendations of the Francis Report into Mid Staffs do not apply to mental health. This is truly shocking. An example of willful blindness. Users of services are suffering as a result.

  • Comment on: Trust faces protest over claims that nurse's career was 'ruined'

    Steve Turner's comment 7 August, 2014 7:48 am

    'Whenever there is a scapegoat, there is usually a hidden agenda. What is the organisation hiding?'
    ...So true and sadly still commonplace...

    If your experiences are similar have a look to see if your employers has signed up the the Nursing Times Speak Out Safely Campaign and link with the the Francis review of whistleblowing:
    @SpeakUpReview #NHSspeakout

    Now's the time to speak out if you can. (Its' still not safe for many).

  • Comment on: Wilful neglect of patients offence to become law by 2015

    Steve Turner's comment 12 June, 2014 11:59 am

    Rodney has a point. Although I don't think the law will put staff off, and in my experience (mental health) patients are sadly not always believed, when they should be! This can effect them very badly.

    When I talk about accountability I really mean everyone - staff, carers, relatives, the public, the media, professional bodies, lobbyists, managers, leaders, politicians...everyone.

    Malicious / vexatious complaints are very rare and easily identified in my opinion. Often there is something behind it, just not what the person is saying.

  • Comment on: Wilful neglect of patients offence to become law by 2015

    Steve Turner's comment 12 June, 2014 11:40 am

    Although I'm fully in favor of holding people to account. (That's everyone not just health professionals and those who give direct care). I think it's hard to say how this law will pan out.

    My view is that unless dysfunctional orgnaisational cultures are successfully tackled. Meaning that all providers act transparently & with integrity from top to bottom of the organisation, there could be unintended consequences.

    Of course repeated reckless behavior, and failure to learn, should result in the individual being held to account. But what if the employer has brushed this under the carpet for years, will the be picked up? Will failings lead only to nurses and doctors being prosecuted, when the underlying reason is willful blindness on the part of the employer.

    Maybe I'm being naive and I appreciate that the questions I am posing can't be answered yet. So I think we all have a responsibility to act together to make this law work. One of the first tasks being to ensure we use a human factors based approach, and flatten the inappropriate hierarchies, which still blight some areas of healthcare provision.

    It is really important that health professionals /care givers, and relatives, are able to speak out safely about poor standards. This something which can, and should, be measured.

    Unfortunately it is still the case that not all feel they can speak out safely.

  • Comment on: Welcome to Nursing Times' Speak Out Safely week

    Steve Turner's comment 7 October, 2013 6:26 pm

    Now's the time to show your support, and send a positive message to patients, relatives and staff.

    'Place the quality and safety of patient care above all other aims for the NHS. (This, by the way, is your safest and best route to lower cost.)' - Berwick Review 2013

    What reason can an organisation give for not signing up?

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