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Care Maker scheme - more than just a number


Chief Nursing Officer for England, Jane Cummings, explains why a desire to make a real difference for patients, carers and staff makes you an ideal Care Maker

If you were to ask a group of Care Makers what the role means to them, their responses would all be different, but they would all have one underlying theme: that they care passionately about their patients and the environment they work in.

They care about working in an improved NHS and believe that the 6Cs (care, compassion, competence, communication, courage and commitment) is the lever to do so.

It’s because they care and are fully committed that they volunteered to be Care Makers.

One of our aims when we started the programme was clear - Care Makers would be nurses, midwives, allied health professionals and healthcare assistants who act as ambassadors for the 6Cs. They are selected for demonstrating a commitment to spreading the word about Compassion in Practice and for their desire to make a real difference for patients, carers and staff.

Being a Care Maker is more than just being a number. It provides an opportunity to network with like-minded people, those that are passionate about the work of delivering the 6Cs, sharing good practice and embedding  improvement for all.

Passion from the Care Makers can be summed up in some of the tweets from a recent Care Maker TweetChat:

“I’ve had a fantastic year as it’s like a magic wand being waved in our trust, excitement back in nursing #patientcare@Lillybubs

“Being part of such a team is motivating, unifying & leveling” @salsa442

If you could bottle the #caremakers support & energy you’d make millions!” @MrsCFlatt

3rd week on first 2nd yr placement and pleased to say I’ve introduced myself to everyone #hellomynameis Makes a huge difference” @catmichelle76

We currently have 515 confirmed Care Makers and a further 90 application forms in the system. Should the majority of those 90 applications be successful, by the end of January we will have a network of 600 Care Makers, working to improve the care and conditions for those that matter the most.

Care Makers are expanding to other roles too. We have our first physiotherapist and even a finance director!

Although we accept that it is important to get the right number of Care Makers in place, this is not the only focus of the programme.  

It is essential that the Care Makers recruited to the programme can demonstrate their commitment to living the values of the 6Cs and to delivering Compassion in Practice. The feedback we have received and the enthusiasm of the existing and new Care Makers is amazing and I am convinced this will continue to grow in coming months.

The true success of the Care Maker programme lies in the impact it has on others. This will help improve care for all, for many years to come.


Join this vibrant network

Anyone across the health sector can apply, all you need to do is complete the application and say why you think you are suitable for the role of Care Maker. Applications will be assessed against the 6Cs therefore please ensure you reference them and show your knowledge.  Find out more about Care Makers and how to apply here.


Readers' comments (2)

  • This was in the NT the day before the above article.....Care Maker scheme still short of volunteers as deadline looms

    29 January, 2014 | By Steve Ford

    What are you playing at NT or are you being leaned on by the establishment?

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  • CareMakers 'care passionately about their patients and the environment they work in'. Are they trying to say that the rest of us couldn't give a stuff? Of course we do! That's why we're nurses! If I may take the liberty of paraphrasing the great Brothers Gibb: 'Why do I have to be a Care Maker/When I was being what you want me to be?'

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