Phillips J, Simmonds L (2013) Change management tools part 1: using fishbone analysis to investigate problems. Nursing Times; 109: 15: 18-20
Authors: Joanna Phillips is service improvement manager; Lorraine Simmonds is head of service improvement; both at University Hospitals Birmingham Foundation Trust.
THIS ARTICLE WILL TELL YOU ABOUT
- What fishbone analysis is and how it works
- How you can apply this tool in clinical settings
- Advice on problem solving and team working
YOU WOULD BE LIKELY TO REFERENCE THIS ARTICLE IF YOU WERE RESEARCHING:
How change can be successfully implemented in health care settings.
IN WHAT SITUATIONS WILL THIS ARTICLE BE USEFUL FOR ME?
This article could be useful if you were researching management and delegation techniques and how teams can be persuaded to accept change. Alternatively, you may find it useful to teach you practical skills in working with others and implementing ideas.
QUESTIONS FOR YOUR MENTOR/TUTOR
- Do you use any tools to implement change?
- What problems have you come up against in trying to make changes in healthcare settings?
STUDENT NT DECODER
Root cause analysis
A method of examining what is causing a problem and how to address these causes in order to solve the problem.
Mid Staffordshire public inquiry
The inquiry, led by Robert Francis QC, in to care failings at Mid-Staffordshire trust between January 2005 and March 2009. The subsequent report is known as “The Francis Report”.