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Survey reveals 'what really matters' to NHS nurses

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Support to do a good job, resources to deliver quality care for patients, and the chance to develop and improve are what really matters to NHS staff, according to government research.

The findings are based on the views of over 9,000 health service staff, who were either surveyed or interviewed. The findings are published in a Department of Health report called What Really Matters to Staff in the NHS.

Clare Chapman, NHS director general of workforce, said it was the first report of its kind. ‘We need to build upon this evidence to help the NHS create a better working environment that will help to further improve the quality of patient care,’ she said.

Alastair Henderson and Sian Thomas, joint acting directors of NHS Employers, said: ‘Although the NHS national staff survey shows staff are satisfied with their jobs we know there are a number of areas where more work needs to be done, particularly on staff involvement and acting on feedback.’

Karen Jennings, head of health at Unison, added: ‘Staff are the essence of the NHS and it is critical that we understand what is important to them.’

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