The Commons’ health select committee recently heard that “very little” had changed for frontline staff, despite the Francis report into Mid Staffordshire Foundation Trust calling for a new culture where staff were encouraged and supported to speak out.
“There is a shift beginning. But when it really filters down to the frontline staff, then there is very little change,” said Helene Donnelly, one of the nurses who blew the whistle on poor care at Mid Staffordshire.
Ms Donnelly, now a nurse practitioner at Staffordshire and Stoke Partnership Trust, has pioneered the role of ambassador for cultural change at her new organisation.
She maintained that her ambassador role was one of the few measures currently making a difference to frontline staff.
Ms Donnelly also said she was being contacted by NHS staff from around the UK, because “there is no role like mine in their organisation and they don’t know who to go to”.
Would you welcome an ambassador for cultural change role at your trust?