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Trust apologises for faxing confidential patient details to electrician

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A foundation trust has apologised after mistakenly faxing confidential patient details meant for a nurse-led clinic to a local electrician.

Blackpool, Fylde and Wyre Hospitals NHS Foundation Trust is investigating the incident, which it believes was due to ‘human error’.

A spokesperson for the trust said the fax number for the trust’s Bispham Hospital nurse-led therapy unit was very similar to that of Tony Leach, a Blackpool electrician.

The trust has apologised to both the patient being referred and Mr Leach, and says it was looking at measures to prevent similar incidents happening in future.

‘We take patient confidentiality extremely seriously and we are very concerned about this recent incident,’ the spokesperson said.

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Readers' comments (1)

  • To prevent confidential mail gong to the wrong numbers all internal or external mail should have a special number that does not match an unwanted address therefore fax users would not be worried about mail going astray.

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