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Twitter role for spreading best practice, says CNO


Social media sites like Twitter can increasingly provide a “massive networking” opportunity for nurses to spread best practice, according to the chief nursing officer for England.

Jane Cummings was speaking ahead of this year’s Health and Care Innovation Expo in Manchester next month.


Expo delegates can sign up for a vast range of seminars at a “pop-up university”, including sessions on designing healthcare apps and making the most of social media like Twitter.

Ms Cummings said Twitter was playing an increasing role in sharing information and best practice and generally “connecting” the vast NHS nursing workforce.

“People tweet about having a particularly difficult shift or feeling a bit run down and pressurised and I’ve seen the response they’ve had from other nurses whether that’s practical support or just sending a ‘Twitter hug’,” she told Nursing Times.

“Nurses ask for advice and guidance and people respond and say ‘look at this’ or ‘try that’. So you get this massive networking opportunity for support and I think that’s been really positive,” she added.

The Expo conference on 3-4 March, which is run by NHS England, is designed to showcase ground-breaking ideas in frontline practice and the running of services.


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Readers' comments (4)

  • Will the barrage of bilge coming from this person ever stop: I can just see the NMC accepting this one at a FTP panel "someone on twitter told me this is how to do blah, blah, blah!

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  • tinkerbell

    Anonymous | 10-Feb-2014 2:44 pm

    Agree, don't think so, but sending you a twitter hug anyway:)

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  • It's frightening!!

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  • OP - is the article specific about saying Jane Cummings is referring to asking others for procedural guidance that would rightly interest the NMC / FTP? Or is 'practice sharing' more about reflecting on experiences through a medium like twitter and taking on other perspectives?

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