This week we’re watching Undercover Boss… what did you think of it?
Former nurse Pam Finnis, who is now managing director of the country’s third largest care home provider HC-One, went undercover to work as a care home assistant to inspect the standard of care provision at some of her homes. She witnessed a lack of choice from residents around their time of going to bed, for example, and communication around using a hoist to lift one resident also concerned her. But on the whole, she was impressed by the passion and personal commitment of time and energy made by her staff. What did you think of the programme? As well as standards of care, the pay of her staff and low resources were also put in the spotlight during the programme. What did you think?
- What? Undercover Boss
- When? Channel 4 On Demand