“This article describes how a nursing manager competency model was developed to improve the competency of existing ward sisters and charge nurses and educate potential leaders employed by the Acibadem Healthcare Group in Istanbul, Turkey. The project included a series of workshops conducted between 2006 and 2011, an employee satisfaction questionnaire, quality indicators and a literature review. The model has been beneficial in developing new managers, and in improving team spirit and the culture of teamwork.
“In the workshop, problems affecting managers’ ability to do their job were identified and used to inform the development of the competency model.”
What do you think?
- What affects managers’ ability to do their job?
- How can these problems be overcome?
- What makes a good leader?